Privacy Policy for tunivelo.com

Your privacy matters to us. This policy sets out how tunivelo.com collects, uses, protects, and discloses your information in line with Canadian standards and legal requirements.

Information We Collect

We gather information you provide and some that is collected automatically, to enhance your experience.

• Personal details such as your name, email, and contact information entered in forms.
• Technical data—for example, your device type, browser, operating system, and IP address.
• Usage details like time spent on pages, actions taken, and access times.
• Communications or feedback you submit via forms or customer support.

How Your Data Is Used

We only use your data to improve your interaction with the platform, never for unrelated purposes.

• Operating, maintaining, and personalizing your browsing and user experience.
• Improving our systems, security protocols, and service delivery based on analytics.
• Responding to your inquiries and providing ongoing support as requested.
• Sending service updates or notifications directly related to your account or requests.

Our Legal Basis

We process your personal data only when we have a lawful reason to do so under applicable Canadian laws.

Consent, contract performance, and our legitimate interest in operating the tunivelo.com platform guide our collection and use of data. Explicit permissions are always respected.

Sharing Your Info

We respect your privacy and limit information sharing to approved cases only.

• With trusted partners supporting website operation (like analytics providers) under contract, bound by privacy terms.
• When required to comply with legal or government requests or protect our rights.
• In connection with business transfers or restructuring, always ensuring privacy commitment continuity.

Data Security

We use physical, electronic, and managerial steps to guard your data from unauthorized access, damage, or loss. Regular system testing, encryption, and restricted employee access help protect your information. Still, no system can be entirely secure—use the platform with this awareness.

Your Privacy Rights

Canadian law gives you choices about your personal information use and access.

• Request access to the personal data we may hold about you at any time.
• Ask us to correct inaccurate or incomplete details in our records without delay.
• Withdraw consent to marketing messages or limit certain uses of your info.
• Request deletion of your personal information, unless required by law to retain it.

Cookies and Tracking

Cookies are used to maintain a seamless experience and to analyze site traffic anonymously. You can manage preferences in your browser or learn more in our cookie policy.

Cookie Policy Details Cookie Policy Details

Contact Us

Questions or requests about your information are welcome. Please reach out to our privacy team using the details below.

Privacy Policy Changes

We update privacy terms as laws or practices change. You will be notified when significant changes take place.